I am a one woman band, making each object by hand and with care. As such stock levels are subject to fluctuations. Please refer to the individual product page for information regarding estimated time from order to dispatch.
If you require an order in a hurry, please do get in touch and we will do our best to help.
We will always try to keep shipping costs to a minimum. Feel free to get in touch to discuss shipping of multiple items.
UK shipping is carried either by Royal Mail or Myhermes, ensuring that the shipping cost is the most cost effective whilst providing the appropriate level of compensation cover.
International shipping is carried out by Myhermes. All customs duties and local taxes and charges are not included in the shipping cost and are the responsibility of the buyer.
We are happy to accept returns of unused items in their original packaging within 7 days of delivery. If you would like to return an item please get in touch first using the contact page to confirm details.
We can offer a refund (to the original purchaser) or an exchange where possible. Regrettably, we are not able to cover return postage or packaging costs or the postage of an exchanged item.
In the unlikely event that the product reaches you damaged or you believe it to be faulty please do get in touch and we will do everything we can to resolve the issue.